The website https://www.ccrmetrobahia.com.br/ is a platform for users to become acquainted with the CCR Group and/or the concessionaire, obtain information on the particularities of the business and access relevant documents.

Users may interact with the CCR Group and/or the concessionaire by sending messages to the Contact Us and Ombudsman.

The access and use of https://www.ccrmetrobahia.com.br/ is free for all, however some functionalities such as registration in certain environments may require acts carried out by people over 18 (eighteen) years old, according to the legislation in force.

In these cases, the legal representatives shall supervise and represent children and adolescents under the age of 16 (sixteen) and assist teenagers over the age of 16 (sixteen) and under the age of 18 (eighteen), whenever applicable.

CCR S.A. may decline, not approve, cancel or limit any requests if You do not provide correct data.

The same shall apply while using https://www.ccrmetrobahia.com.br/, if it is used in any fraudulent manner, as well as if it attempts or violates these Terms or any current legislation.

CCR S.A. may modify the eligibility criteria for access and use of https://www.ccrmetrobahia.com.br/ at any time and at its discretion without the need of prior communication or notice to You or any third party.

By providing your data at https://www.ccrmetrobahia.com.br/, You agree that you may receive in the e-mail and/or phone informed in the registration, messages with warnings and advertising content of products or services of CCR S.A. and its partners. You will always have the option of not receiving such communications through https://www.ccrmetrobahia.com.br/.

The website https://www.ccrmetrobahia.com.br/ and its functionalities are available to You as it is and can be constantly improved and updated.

In this case CCR S.A. is committed to preserving the functionality of https://www.ccrmetrobahia.com.br/ with reasonable efforts, with Links unbroken and using Layout that respects the usability and navigability, whenever possible, as well as displaying the functionalities in a clear, complete, precise and sufficient way so that there is a correct perception of what is being practiced.

You agree not to access the programming areas of https://www.ccrmetrobahia.com.br/, its database, source codes or any other set of data available in these environments, as well as not to reverse engineer, translate, decompile, copy, modify, reproduce, rent, sublicense, publish, disseminate, transmit, lend, distribute or otherwise dispose of the functionalities of https://www.ccrmetrobahia.com.br/ inappropriately.

It is not authorized the use of data mining software from https://www.ccrmetrobahia.com.br/, of any type or species, as well as any other not typified here that acts in a similar way.

In the case of damages to CCR S.A. or third parties, the responsible party undertakes to incur all obligations to compensate the injured party, including those whose origin is from acts performed through its Access Account, accepting the passive pole of lawsuit or administrative procedure and requesting the exclusion of CCR S.A., and shall fully assume the expenses and procedural costs related thereto, making it free of losses and liabilities.

Unless otherwise stated in these Terms, all information, news, images, illustrations, icons, technologies, brands and other audiovisual or sound content, including the software of https://www.ccrmetrobahia.com.br/, available in any language or form, are the exclusive property of CCR S.A. or licensed by third parties to CCR S.A. ("Content"). The use of https://www.ccrmetrobahia.com.br/ does not represent any assumption of transfer or license of such property. For this reason, You shall not commercialize the Content in whole or in part by any means, whether onerous or not, knowing that if you do so you may be punished both civilly and criminally by CCR S.A. and/or by any third party owner of the Content.

The occasional removal, blocking or suspension of any Content or functionality of https://www.ccrmetrobahia.com.br/ as a result of any claim, shall always be understood as a demonstration of good faith and intention of friendly resolution of conflicts, never as recognition of guilt or of any infraction by CCR S.A. to the right of a third party.

You are and will continue to be the holder and owner of all data, information, texts, images, messages or any other material in any form submitted and/or shared on https://www.ccrmetrobahia.com.br/ by You ("Your Data") as well as being solely responsible for them, and You are exclusively responsible for respecting the intellectual property of third parties or any other related rights.

CCR S.A. will not be under any obligation to process or handle any of Your Data if there is reason to believe that such processing or handling may attribute to CCR S.A. any violation of any applicable law or that https://www.ccrmetrobahia.com.br/ is being used, in CCR S.A.'s sole discretion, for any unlawful, illicit, or unethical purpose.

CCR S.A. does not guarantee the quality, coherence, integrity, form, updating or source of the Content or Your Data, because it does not control, verify or judge this Content and Your Data. CCR S.A. is not responsible, therefore, for any untruthfulness, out-of-date or error in this Content or Your Data, and is not responsible for any damages arising from this Content, in any way.

You shall in any case not make any decision, whether onerous or not, based entirely on the Content or any functionality of https://www.ccrmetrobahia.com.br/.

CCR S.A. does not provide and https://www.ccrmetrobahia.com.br/ does not constitute a storage service, therefore CCR S.A. has no obligation to store, retain or provide You or any third party with copies of Your Data or any Content.

The website https://www.ccrmetrobahia.com.br/, in an impersonal and automatic way, can apply statistical models and algorithmic intelligence to index, filter and organize the Content or Your Data, generated or shared through https://www.ccrmetrobahia.com.br/.

You hereby declare that CCR S.A., if not at its sole discretion, will not disclose or provide to You or any third party any systemic or algorithmic information related to https://www.ccrmetrobahia.com.br/.

If You process or transmit in the scope of https://www.ccrmetrobahia.com.br/ information regarding an identified or identifiable individual ("Personal Data"), You will be solely responsible for collecting the necessary authorizations before the holder of the Personal Data.

CCR S.A. will monitor, by proper means, its own compliance with the respective Personal Data protection obligations, if applicable.

CCR S.A. may register all activities performed by You at https://www.ccrmetrobahia.com.br/, including identification data, the device and the connection used ("Registers").

The Registers can be used for the purpose of: (i) identify and serve You (ii) comply with the obligations of these Terms (iii) improve https://www.ccrmetrobahia.com.br/; (iv) protect rights and obligations related to the use of https://www.ccrmetrobahia.com.br/; and (v) comply with a judicial and/or administrative authority order.

CCR S.A. strives to maintain the continuous and permanent availability of https://www.ccrmetrobahia.com.br/. However, some temporary unavailability may occur due to necessary maintenance or even caused by major force, such as natural disasters, failures in communication systems and Internet access, intrusive cyber attacks, or any third party facts that are beyond the scope of surveillance and responsibility of CCR S.A.

If this occurs, CCR S.A. will do all possible to restore access to https://www.ccrmetrobahia.com.br/ as fast as possible, within the technical limitations of its services and third-party services, on which it depends to be online. For this reason, You are aware that you will not be able to claim compensation or reparation for damages in the event that https://www.ccrmetrobahia.com.br/ is down, regardless of the reason.

Any maintenance procedures that cause the unavailability of https://www.ccrmetrobahia.com.br/ for long periods will be informed through the official communication channels of CCR S.A.

Without prejudice to other conditions of these Terms, CCR S.A. is not responsible:

(i) For any problems, bugs, glitches or improper functioning that occur in your devices and equipment;

(ii) For any direct or indirect damage caused by third party events, for example, but not limited to hacker attacks, system, server or internet connection failures, including software actions that may in some way damage your physical or logical assets as a result of accessing, using or browsing https://www.ccrmetrobahia.com.br/, as well as the transfer of data, files, images, texts, audios or videos contained at https://www.ccrmetrobahia.com.br/;

(iii) For navigating any external links available at https://www.ccrmetrobahia.com.br/, your duties are to read the Terms and Conditions of Use and Privacy Policy of the resource accessed and act as determined; and

(iv) For verifying, controlling, approving or guaranteeing the adequacy or accuracy of the information or data made available in such links, therefore, they are not responsible for prejudices, losses or damages occurred by the visit of such sites, being the interested party responsible for verifying the reliability of the information and data displayed there before making any decision or performing any act.

You may use the Communication Channels available at https://www.ccrmetrobahia.com.br/ whenever you have any questions, suggestions or complaints, either about https://www.ccrmetrobahia.com.br/ or these Terms.

These Terms are subject to continuous improvement and enhancement. Therefore, CCR S.A. has the right to modify them at any time, according to their purpose or convenience, such as for adequacy and legal compliance of a provision of law or regulation that has equivalent legal force, including regulatory agencies, i.e., You should check it whenever you access https://www.ccrmetrobahia.com.br/.

In case of updates to these Terms, CCR S.A. will notify You by the tools available at https://www.ccrmetrobahia.com.br/ or by the contact means provided by You.

By browsing https://www.ccrmetrobahia.com.br/ and using its functionalities, You agree to follow the Terms in force on the date of access. Therefore, it is recommended that You maintain yourself updated of the conditions in force.

Failure to comply with any of the conditions of these Terms shall not constitute a waiver or novation, nor shall it prevent CCR S.A. from demanding these conditions at any time.

If any provision of these Terms is held to be unenforceable or void, the remainder shall continue in full force and effect.

You hereby agree that any communication made by e-mail (to the e-mail address informed in your registration) is valid, effective and sufficient for the disclosure of any matter relating to https://www.ccrmetrobahia.com.br/.

The website https://www.ccrmetrobahia.com.br/ is based on the official date and time of Brasilia (UTC/GMT -03:00).

These Terms will be interpreted according to the Brazilian legislation, in the Portuguese language, and it is elected the forum of the district of your domicile (You) to settle any controversy, unless the applicable legislation specifically reserves other personal, territorial or functional competence.

(i) CCR Metro Bahia.: COMPANHIA DO METRÔ DA BAHIA, pessoa jurídica de direito privado, com sede na Rua Afeganistão, s/nº, Bairro Calabetão, County de Salvador, State of Bahia, inscrita no CNPJ/MF sob o nº 18.891.185/0001-37, in this document represented in the form foreseen in its Bylaws

(ii) https://www.ccrmetrobahia.com.br/: Online tool, made available by CCR S.A. for the website is a platform for users to become acquainted with the CCR Group and/or the concessionaire, obtain information on the particularities of the business and access relevant documents.

(iii) Anti-Spam: System that prevents unsolicited mail, such as massive advertising, by blocking messages or moving them to a specific folder.

(iv) Communication Channels: Call Center 0800 071 8020 Monday to Friday, from 7 am to 10 pm, Saturday, from 7 am to 2 pm.

(v) Layout: A combination of aesthetics, design and processes of https://www.ccrmetrobahia.com.br/.

(vi) Link: Terms for Internet address.